Articles

  • April 2020
    We are still working hard for our clients


    Following the recent announcement from the Prime Minister, we at Jackamans’ are now working from home as far as possible.  These are unprecedented times, and the firm is adapting well to the necessary changes in order to help protect staff and our clients.

    Despite our contingency planning as well as some preparations gearing up to the anticipated news, it was still something of a learning curve as the shutdown started.

    A small number of staff are needed to man the offices, and they gleefully report the absence of traffic on the roads and plentiful parking for their (essential) journeys in and out. Learning to keep a distance away from each other, especially as they congregate around the kettle, can be a little interesting.

    Those of us working at home have an even quicker journey to work, and there is no difficulty in avoiding colleagues. Dogs and children are another issue however. There are also the mechanics of the work itself which was a little challenging as we became used to organising ourselves to allow for access to necessary documents in either a hard or electronic format. However, our various IT systems are working smoothly and clients are telling us that, even though we may be sitting at home in un-business-like attire, they are surprised that we are in the Office. This shows we are succeeding in our aim of offering our clients a service which matches as far as we can what they have come to expect from Jackamans.

    We appreciate that some of our clients may be feeling especially vulnerable at this difficult time and we would like to reassure everybody that we are still offering an excellent service.  Although we have temporarily stopped clients from coming into our offices, we are still able to communicate and take instructions via telephone, email and possibly video call.  If you have any queries or concerns at all, we ask that you contact us on 01473 255591 or if we are already assisting you, contact your lawyer by email if you prefer.

    Finally, some good news!  Paige Carter, a private client Lawyer based at our Ipswich office has recently passed a further two of the Legal Executive exams, completing her CILEx level 3 – an amazing achievement! We will continue to support her as she moves onto the level 6 exams.

    We would like to extend our very best wishes to you all and let’s hope that we can all get back to our normal lives before too long.

    Zoe Southgate

     

     

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